Learning by Doing with Cosmotec College

The theory that we learn inside the classroom is very important. This will enable us to realize our goals in life and to make things more effective and feasible. However, theories inside the four corners of the classroom are not that sufficient when we talk about ‘maximizing the full potential’.

Yes we do learn the necessary things that we need to know as a human being but after knowing these things, do you really know how to do it? Can you actually apply it when the time comes that you need to practice it? It could be ‘yes’ but it could also be a big ‘no’.

With this, practicing what we are learning inside the classroom is very much essential. This will train us as early as possible so that when the time comes that we need to use the skill for our future job or career, we are ready enough and will not be incapable to be in the position. Things will be easy for us because we knew exactly what to do, we’ve been given enough background and trained at the same time.

It might be hard for a person to look for this ideal learning institution. There are some who truly believe with the traditional way of teaching, everything inside the classroom and that’s it. The students are not that ready with the career that they are about to take. They learn things the hard way and most of all, they treat their first or second years of service as their hands-on training wherein this shouldn’t be the case.

Cosmotec College, the premiere learning institution that offers courses dedicated to enhance our BPO background and skills has this kind of learning concept. They want their students to learn not only the theories of the subjects but also to practice what they are learning. This practice is proven effective and made their past students effective in the field that they chose to take. They become better people that help this country to be a better one.

Now if you are looking for a learning institution that will fully cater your need as a future professional, you better enroll at Cosmotec College and experience the things that I’ve been dying to share in this piece. I am assuring you that you will have the best of the best learning experience.

Not only you will have the skills because of the rigid training that they are providing to their enrollees but also, you will experience to work at their very own call center firm, Cosmotec Contact Center, that will boost primarily your ability in different aspect of being a professional. As a student you will not only learn from this on the job training experience but you will, at the same time, earn a little from this experience. Sounds great, right?

So if you are looking for a place that is ideal and can help you along the way, do not waste your time trying out those institutions that promise a lot of things and will only cause you frustrations in the long run. Choose the one that can really help you and can provide the things that you really need in life. Choose wisely, choose Cosmotec College.

The number one BPO in the world

Business Process Outsourcing or BPO is well-practiced in the Philippines. It became an industry that definitely served as one of the unemployment solution in the country.

Call centers in the Philippines became an outsourcing partner of different companies around the globe. This has become one of the leading BPO industries not only in our country but also others who helped this newly found industry to become a big boom in this generation. With this, we can say that BPO in the form of call centers is on its peak and is being utilized by many people and companies here and around the globe.

Since our country is tagged as one of the call center capitals of the world, there is a pressure for our Filipino agents to deliver. They are expected to work with dedication and passion because they are dealing, most of the time, with foreign clients. They have to be skilled when it comes to verbal communication, reasoning, product or service mastery and of course in doing sales, after all you are not just answering queries but you are still oblige to make them believe that what you are selling is the best in the market.

With the drastic increase in call center firms in the country, no doubt we are giving effective service to our foreign clients. Most probably, they are satisfied with the quality of work that we are giving them and quantitatively, we are giving them high income returns. Our efforts are all worth it due to the fact that our country is continuously increasing the number of call center firms making the Philippines the top BPO provider in the globe beating India by 50 million raise.

Different firms in the country who have superb management should be given credit and recognition because of this milestone that our country achieved. They are the ones who made this possible and without them, there will be no BPO industry in the country.

Cosmotec ContactCenter, one of the leading BPO providers in the country can be considered one of those who really deliver and never fail to satisfy those foreign clients. They are not just another call center firm because they always make sure that they have the best to offer.

Since they always wanted to have positive result, agents especially the newbies are put under a rigid training to enhance skills and learn the new trends in handling a client. If the company thinks that the agent is ready to immerse in the real world of BPO, they are immediately put in the position and let them do the job. This has been their practice and this made them successful in every step of the way.

Cosmotec has really made a dent in this industry. They have the best working environment that empowers every individual. This tradition will continue to guide every employee and will continue to uplift success not only for the company but also for the country.

Cosmotec Contact Center: An Incomparable BPO Agency

As the world tagged our country as the BPO capital of the world, a lot of call center firms emerged. This emergence is set to get bigger in the next coming years. Many people see this job as lucrative and easy, you will just answer calls and presto! You’ll be getting an amount bigger than what you really need.

When the advent of BPO in the Philippines came, Cosmotec Contact Center is one of those, that we can say, who led in establishing this trend. It was a long time ago when this institution was presented to the public and became one of the best BPO agencies in the country. It helped a lot of Filipino to make a living and bring out the best of its every employee because of the in-house training that is provided for empowerment.

Until now, Cosmotec Contact Center is serving the public, not only those who wanted to have a job for living but also those who are yearning for a quality education.

As the company expanded, Cosmotec College was inaugurated. This school was established to answer the need for a quality and affordable short courses in IT and other skill trainings. We have seen a lot of schools who cater the same services, who tell the same objectives and goals and who promise a lot of good things however, many of these schools failed to deliver. Cosmotec College, with the guidance of Dr. Patrick Alain Azanza, who graduated from the best school in the Philippines (University of the Philippines), was able to give the students and also the company employees better education and training. 

The company believes that through education, individuals can make their lives better in the future. With this objective, Comotec is nonetheless a good example in delivering too much service to the nation. No doubt, they are successful in all the aspects of their company. Public service became their vocation and their path, that’s why they are blessed with success.

As of now, Cosmotec Contact Center still operates in a very good status. When it comes to revenue, the company earns a lot and has reached its maximum for past couple of years. The employees continue to serve the institution because of its highly professional environment and one of a kind leadership that cannot be seen in other BPO institutions. They are also contented with the professional growth that they are getting from the company and of course with their earnings, which is another incomparable aspect of the company.

If you are interested to apply and be part of Cosmotec family, feel free to drop by in their office located at Cubao near Araneta-Cubao station of MRT. Make your future better through Cosmotec. Good luck folks!

Academic Leadership in Social Education and Cultural Development

Dr. Azanza has been an educator for more than twenty (20) years. He spent most of his professional life as a social education teacher and researcher focusing on social and cultural studies. He started teaching social science and sociology subjects in 1991 at the Department of Sociology in UP Diliman; and human resources development and industrial relations subjects at the UP School of Labor and Industrial Relations (UP-SOLAIR).

 From there, he went on to become a well-published academic leader and researcher. Not so many social education teachers of his age can accomplish what Dr. Patrick Azanza has done in his field of expertise. At 39 years old, he has written seven (7) books and more than thirty (30) academic papers, articles and researches.

His commitment to social and cultural development studies has brought him to folklore research, a field only very few social scientists would find serious interest in because of the low economic returns despite its being physically tiring, time consuming, financially draining, and most of the time frustrating due to the difficulty in finding source materials and key informants even after spending so much effort in the field, libraries and museum. In fact, the specific field of interest of Dr. Azanza which is oral folklore research is much more challenging as it requires highly specialized research and documentation capabilities.

As the term denotes, oral folklore is not documented and is extremely dependent on the recollection of the key resource persons who orally transmit it across generations. This is the reason why in 1989, during the United Nations Educational, Scientific and Cultural Organization (UNESCO) General Conference in Paris, France, a resolution was adopted “to safeguard and protect folklore, particularly oral traditions that are extremely fragile and at risk of getting lost”. This resulted in the Hudhud chants of the Ifugaos and the Darangen epic of the Maranaos being declared by the UNESCO as masterpieces of the oral and intangible heritage of humanity. UNESCO, however, emphasized that there are many more oral folklore that need to be saved and protected.

These were just few of his achievements before he finally establishes Cosmotec contact center and the group of companies as a whole. Cosmotec Group of Companies is one of his best achievements that serve many people now.

Dr. Patrick Azanza also a served as a member of the Board of Directors of the British Alumni Association. Dr. Azanza did research works at the Cordillera Studies Center and wrote for the “Ti Similla” while he was a faculty member at UP Baguio in 1992. He was also involved in 1993 as a  sociologist and field Researcher for a study on the indigenous Dumagat people in Gabaldon, Nueva Ecija under the Environmental Research Division, Manila Observatory, Ateneo de Manila University.

 In 1997, he was appointed Research Fellow at the UP Law Center and wrote the Japanese Influences at Work: Perspective from Selected Filipino Workers, in the book  Image and Reality: Philippine-Japan Relations Towards the 21st Century, published by the UP Law Center and funded by the Japan Foundation.

Cosmotec Contact Center: One of the country’s finest call centers

        Cosmotec Contact Center is a business process outsourcing company owned by Mr. Patrick Azanza, a doctor by profession. This institution is known for possessing the Philippines’ premium call center agents. Recognized as a reliable company, they have already established connections with various international clients. Among the countries Cosmotec Contact Center managed to maintain connections are New Zealand, Australia, Canada, United Kingdom, United States of America, and other Asian countries.

       The company’s well trained agents is one of the reasons of its outstanding services. These agents are highly trained and are knowledgeable in their respective fields. Moreover, Cosmotec Contact Center is associated with Cosmotec College, a learning institution also owned by Dr.Azanza, which offers skills training programs and human resource development. These programs are available any time of the year. 

Cosmotec College also offers scholarships to probable professional recruits to the industry. Most employees went through elaborate trainings under some of the country’s prestigious and reliable schools. The partnership with this tertiary school addresses the problem of undertrained and uncompetitive agents and business process outsourcing talents. 

Cosmotec provides conducive environment for call center agents, providing them with storerooms, nap room, library and audio visual rooms. It is furnished with innovative communications technology and information technology infrastructure. Also, it provides the call center agents with enrichment activities such as team buildings that would help them develop better interaction with other employees.

       With their proper training and experience, agents are able to deliver accurate, appropriate, and exemplary services that suit the desires of the clients.

Cosmotec Contact Center is registered with the Philippine Economic Zone Authority (PEZA) and is a member of the Business Process Association of the Philippines (BPAP), and the Call Center Association of the Philippines (CCAP).

In addition, Cosmotec Contact Center offers services such as inbound and outbound call center services, IT support services, and consumer lead generation. Services are flexible, cost-efficient, and customer-centered, making the company’s performance surpass all requirements according to the client’s desires. Their specialty on voice and non-voice services helped in establishing its name as one of the country’s finest call centers. 

These proofs are just some of those that really put the company in the pedestal. And whatever happens, this credibility can never be taken away from them.

       With its conducive working environment for agents, quality, appropriate and accurate services, well-trained and premium call center agents, and outstanding infrastructural and technological facilities, Cosmotec Contact Center remains to be a cut among other call center agencies.

The man behind Cosmotec group of companies

Behind Cosmotec Group of Companies is the respectable CEO. He is the person behind the success of the company and behind all the achievements that made the institution vibrant and credible.

Dr. Patrick Alain Azanza, is a well-known scholar and academician. He took up his AB, MA and PhD at the University of the Philippines under a straight UP Presidential Scholarship Grant. A multi-awarded HRD practitioner, he completed certificate courses in Human Resource Management and Human Capital Management from the University of California and the Asian Institute of Management, respectively.

He also holds a post-doctoral diploma from the Harvard University and recently finished Juris Doctor (JD) at the UP College of Law. Dr. Azanza has written seven books. He is a recipient of the 1996 Lingkod Bayan Award and the UP Distinguished Alumnus Award for Social Service.

With all these achievements, accomplishments and appreciations, no doubt that Cosmotec bloomed because of Dr. Azanza. This will continue to flourish for many more years to come.

“it is not just a matter of creating an image of good leadership. Beyond the image is the truth about what is being presented to the public. A company may be an industry leader but if the employees themselves do not believe in their product, the company will eventually die. It is the same as how the workers perceive their company leaders,” Dr. Azanza said in an interview.

The secret behind Cosmotec’s success

An educational institution can be remarked as successful if its graduates are, in the first place, successful enough in landing a good job.

This is served as an indicator that the school is doing its best to educate their students, sign that cannot be replaced by any other recognitions and award. This can be considered as the prize that is highly regarded, an achievement that many schools wanted to have, if not now, in the near future.

Cosmotec College is very much successful on this aspect. The record shows that almost 80% of their graduates (which are all scholars of a specific party-list) last August 2011 already landed o a job and are employed by good companies.

Aside from this, if you are to go back to the history of all their graduates, you will be amazed that all of these people are now professionals and even some of them have already their own business. if you atre to ask these people how did they manage to have their businesses or their companies, there is only one recurring answer that you will be hearing from them, ‘it’s because of Cosmotec!’

 This is just one of many proofs why students should choose this school. This will help you not only to gain the required knowledge but because the school will also equip you with skills and abilities that will empower you as you go along your path as a professional.

Indeed, Cosmotec College is good when it comes to training students. Teachers are undeniably good and the administration led by no other than Dr. Patrick Alain Azanza are brilliant and extraordinary.