Martes, Nobyembre 29, 2011

The number one BPO in the world


Business Process Outsourcing or BPO is well-practiced in the Philippines. It became an industry that definitely served as one of the unemployment solution in the country.

Call centers in the Philippines became an outsourcing partner of different companies around the globe. This has become one of the leading BPO industries not only in our country but also others who helped this newly found industry to become a big boom in this generation. With this, we can say that BPO in the form of call centers is on its peak and is being utilized by many people and companies here and around the globe.

Since our country is tagged as one of the call center capitals of the world, there is a pressure for our Filipino agents to deliver. They are expected to work with dedication and passion because they are dealing, most of the time, with foreign clients. They have to be skilled when it comes to verbal communication, reasoning, product or service mastery and of course in doing sales, after all you are not just answering queries but you are still oblige to make them believe that what you are selling is the best in the market.

With the drastic increase in call center firms in the country, no doubt we are giving effective service to our foreign clients. Most probably, they are satisfied with the quality of work that we are giving them and quantitatively, we are giving them high income returns. Our efforts are all worth it due to the fact that our country is continuously increasing the number of call center firms making the Philippines the top BPO provider in the globe beating India by 50 million raise.

Different firms in the country who have superb management should be given credit and recognition because of this milestone that our country achieved. They are the ones who made this possible and without them, there will be no BPO industry in the country.

Cosmotec ContactCenter, one of the leading BPO providers in the country can be considered one of those who really deliver and never fail to satisfy those foreign clients. They are not just another call center firm because they always make sure that they have the best to offer.

Since they always wanted to have positive result, agents especially the newbies are put under a rigid training to enhance skills and learn the new trends in handling a client. If the company thinks that the agent is ready to immerse in the real world of BPO, they are immediately put in the position and let them do the job. This has been their practice and this made them successful in every step of the way.

Cosmotec has really made a dent in this industry. They have the best working environment that empowers every individual. This tradition will continue to guide every employee and will continue to uplift success not only for the company but also for the country.

Miyerkules, Nobyembre 16, 2011

Cosmotec Contact Center: An Incomparable BPO Agency


As the world tagged our country as the BPO capital of the world, a lot of call center firms emerged. This emergence is set to get bigger in the next coming years. Many people see this job as lucrative and easy, you will just answer calls and presto! You’ll be getting an amount bigger than what you really need.

When the advent of BPO in the Philippines came, Cosmotec Contact Center is one of those, that we can say, who led in establishing this trend. It was a long time ago when this institution was presented to the public and became one of the best BPO agencies in the country. It helped a lot of Filipino to make a living and bring out the best of its every employee because of the in-house training that is provided for empowerment.

Until now, Cosmotec Contact Center is serving the public, not only those who wanted to have a job for living but also those who are yearning for a quality education.

As the company expanded, Cosmotec College was inaugurated. This school was established to answer the need for a quality and affordable short courses in IT and other skill trainings. We have seen a lot of schools who cater the same services, who tell the same objectives and goals and who promise a lot of good things however, many of these schools failed to deliver. Cosmotec College, with the guidance of Dr. Patrick Alain Azanza, who graduated from the best school in the Philippines (University of the Philippines), was able to give the students and also the company employees better education and training. 

The company believes that through education, individuals can make their lives better in the future. With this objective, Comotec is nonetheless a good example in delivering too much service to the nation. No doubt, they are successful in all the aspects of their company. Public service became their vocation and their path, that’s why they are blessed with success.

As of now, Cosmotec Contact Center still operates in a very good status. When it comes to revenue, the company earns a lot and has reached its maximum for past couple of years. The employees continue to serve the institution because of its highly professional environment and one of a kind leadership that cannot be seen in other BPO institutions. They are also contented with the professional growth that they are getting from the company and of course with their earnings, which is another incomparable aspect of the company.

If you are interested to apply and be part of Cosmotec family, feel free to drop by in their office located at Cubao near Araneta-Cubao station of MRT. Make your future better through Cosmotec. Good luck folks!